Warranty
LIMITED WARRANTY
CORITA branded embroidery machines are tested and calibrated prior leaving our warehouse ensuring the functionality of the machine, and all purchases include a 2-year limited warranty provided by Bk&C Group LLC on the core components NOT including wear and tear items such as needles/threads/bobbin cases/ bobbins etc. Core components are defined as the main components that drive and control the machine such as circuit boards/motors/servos etc. A replacement will be issued if for any reason we are not able to assist in repairing the machine, this decision will be made on a case by case basis. The Warranty is NOT transferrable, valid to the original purchaser only. The 2-year Limited Warranty will be calculated from the date of delivery.
JIADAO JAKI commercial sewing machines are backed by a 6-month limited warranty not including wear and tear parts.
Plotters are backed by a 1-year limited warranty, not including wear and tear parts.
Custom ordered machines will indicate the duration and limitations of the warranty individually.
The warranty does not cover labor and travel expense, in an event where a part needs to be replaced under warranty, parts will be provided free of charge and instructions to service the parts will also be provided.
The buyer is responsible for the maintenance of the purchased machine unless purchased with a service contract, failing to adhere to service recommendations will void the warranty.
IN NO EVENT SHALL BK&C GROUP LLC BE RESPONSIBLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT, WARRANTY, NEGLIGENCE, OR PRODUCT LIABILITY, OR ANY OTHER THEORY, INCLUDING, WITHOUT LIMITATION, PERSONAL INJURY DAMAGES, PROPERTY DAMAGE, OR ECONOMIC LOSSES. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Any questions regarding Warranty, please contact us at warranty@bkandcgroup.com